Today we’re opening the CM Community to our partners and customers.
This is where Critical Manufacturing staff, partners, and customers come together to share knowledge about the CM platform — patterns that work, questions that need answering, and stories worth telling.
What’s here
- Knowledge categories: Deployment · Modelling & Configuration · Extensibility · Integrations · Data & Analytics · Cloud Services.
- Announcements for CM team updates.
- Blog for curated long-form articles.
- Lounge for cross-cutting or industry-adjacent topics.
- Community Feedback for anything about how the community itself works.
From the Customer Portal Forums
The former Forums section in the Customer Portal has moved here. The button previously labelled “Forums” in the Customer Portal is now called Community and links directly to this space. Existing threads have been migrated with their original authors preserved.
How to participate
- Sign in with your Customer Portal identity — no new account.
- Read the Community Guidelines and FAQ before your first post.
- Search first — the answer may already be here.
- Mark accepted solutions to help future readers.
What stays in the Customer Portal
Bugs, support tickets, enhancement requests, and feature voting live there so they get formally tracked and prioritised. See the FAQ for the boundary.
One rule to know
Anonymise customer, partner, site, and product names in your posts unless you have explicit written approval. Placeholders like “Customer A” or “Fab 1” are fine.
What to expect
As a new member, your first posts are held briefly for moderator review — a standard check, not a value judgement. Once you have a track record, your posts publish immediately.
Welcome. Let’s build something together.
This is a beginning of an awesome community.