We are so glad you joined us!
CM Community
Is where Critical Manufacturing staff, partners, and customers meet to share knowledge about the CM platform — patterns that work, questions that need answering, and stories worth telling.
Who this is for
- CM staff, across teams.
- Partners implementing, extending, or integrating CM in the field.
- Customers running CM in their operations.
Reading is public; posting, replying, and reacting need Customer Portal access.
What you’ll find here
- Answers on modelling, deployment, extensibility, integrations, analytics, and cloud services.
- Announcements from the CM team.
- Long-form technical articles in the Blog.
- Cross-cutting or industry-adjacent conversations in the Lounge.
Why post here (and not somewhere else)
- The community is for discussion, patterns, and learning. Anyone can benefit from a good answer.
- Bugs, support tickets, enhancement requests, and feature voting stay in the Customer Portal — that’s where formal work gets tracked.
- Marking a helpful reply as the accepted solution turns every question into a permanent knowledge asset.
How to get around
- Announcements — CM team updates.
- Blog — curated long-form articles (invitation-only to publish).
- Deployment · Modelling & Configuration · Extensibility · Integrations · Data & Analytics · Cloud Services — one category per topic area.
- Lounge — topics that don’t fit any specific category.
- Community Feedback — anything about the community itself.
Before you post
- Sign in with your CM identity (single sign-on via the Customer Portal).
- Search first — the answer may already be here.
- Pick the right category. Moderators may move a topic if it lands elsewhere.
- Anonymise customer, partner, site, and product names in your examples unless you have explicit written approval.
- New members’ first posts are held for moderator approval — a standard sanity check, not a value judgement.
Read these two
A small ask
- Like generously — it’s the cheapest way to say thank you.
- Mark accepted solutions so future members find the answer fast. Helpful contributions are recognised automatically through category-specific badges — see the FAQ for how it works..
- Flag things that don’t belong. Moderators will handle them.
Be kind, be curious. Enjoy the conversations, and thank you for being here.
If you need help or have a suggestion, feel free to ask in Community Feedback or contact the admins.